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Adding a home security system to protect your most valuable assets should never be done in haste, and conducting thorough research on products and services should be a top priority. Other important factors when choosing a provider include its location and service areas.
While reputable home security companies boast technology and products for each customer’s unique needs, regionally based companies with local service areas possess myriad advantages.
Aside from 24/7 Central Station Monitoring and expert service technicians understanding specific communities, a local presence could be a differentiating factor in response and protection levels.
According to Federal Bureau of Investigation (FBI) 2019 Uniform Crime Reporting Statistics, property crimes resulted in approximately $15.8 billion in losses, underscoring the importance of advanced alarm systems, and swift and thorough responses to break-ins and thefts.
Let’s review a few benefits of a regionally based security company, including rapid response times, personalized customer service, Central Station Monitoring, and more.
Timely Installation Processes
Providing expert security services and technicians from 11 U.S. East Coast locations, General Security can quickly dispatch sales or service personnel to trouble-shoot problems and best assess optimal solutions. These technicians are familiar with each region’s public safety needs and patterns, and while in-home quotes and assessments are recommended, local providers such as General Security also offer contactless quotes, for added comfort.
For do-it-yourself (DIY) options, it’s recommended to purchase security equipment through a local provider for personalized assistance and best practices.
While reputable home security companies boast technology and products for each customer’s unique needs, regionally based companies with local service areas possess myriad advantages.
Rapid Response Times
Following installation, there could be follow-up questions. You’ll experience quicker responses from a regionally based home security provider rather than waiting sometimes several days for a reply. General Security, for example, has expanded its footprint within active areas such as Florida, upstate New York, and New Jersey. Customers experience even higher service quality, with lower wait times and precision local assessments.
Personalized Customer Service
When facing a technical problem or challenge, it can be frustrating to navigate automated system prompts. Local service area representatives listen with empathy, and handle any challenges. At General Security, you’ll always speak with a representative who understands your needs. If they can’t directly assist, they’ll immediately seek out someone who can.
Providing expert security services and technicians from 11 U.S. East Coast locations, General Security can quickly dispatch sales or service personnel to trouble-shoot problems and provide optimal solutions.
Custom Solutions Tailored to Your Needs
With differing lifestyles and requirements, it’s best to work with a provider specializing in build-your-own smart home packages and solutions. Personalized options ensure safety, security, and keeping within budget.
Whether you travel frequently and want remote system access, or simply wish to keep a watchful eye on children, pets, and elderly loved ones, a company that understands your specific requirements can be the difference between injuries, property loss, and other unfortunate situations.
Geographic Location Expertise
Industry insights and area knowledge are invaluable. A provider possessing both can recommend best practices on the latest technologies and processes for protecting your home and family.
This is also critical for alarm monitoring services. While most providers offer 24/7 monitoring, such operators are likely unfamiliar with your region. Localized monitoring boasts representatives with regionally specific insights when dispatching first responders and emergency services personnel to your home.
Why Local Service Is the Best Service
Enlist a professional services provider to help with security system design, configuration, installation, and customizing what’s best for your needs and lifestyle.
General Security provides complete home security packages with accompanying Central Station Monitoring for 24/7 safety, wellness, and peace of mind. Request a free quote from us today!
