General Security Careers

Join One of the Nation’s Fastest Growing Security Companies

employee installing security camera
  • Fire and Security Alarm Technician
  • Collections Specialist
  • Service Technicians
  • Customer Service Professionals

Fire and Security Alarm Technician

Fire and Security Alarm Technician / Installer

General Security Inc. has an immediate position available for a Fire and Security technician to join our team. Our company is consistently nationally ranked in the top 35 in a widely recognized Industry publication, Security Distributing & Marketing Magazine (SDM). The publication ranks the top 100 Security Dealers in the Country on an annual basis.

We have a need for skilled security technicians with industry experience. Salary will be commensurate with experience and skill level. Factory training may be provided on our premier product offerings including but not limited to FCI/Gamewell, Lenel, Pelco and Interlogix and Honeywell. Candidate duties will include installing and servicing Fire, Intrusion/Burglary, & CCTV Systems & Access control. Technicians may also work on network based systems, including IP video solutions, or network based access control solutions. Technicians will service, maintain, and install these systems working both independently, and as part of a team. Candidate may work with both commercial and residential accounts and will also be part of our on call rotation.


Candidate must be able to perform the following tasks:
  • Work with hand tools and power tools
  • Work on ladders and or scaffolding
  • Ability to lift 50-75 lbs. to carry equipment, ladders or tools
  • Candidates may be subject to drug test and background check


Required Experience:

Security Alarm Technician, Fire alarm Technician: 1 year


Job Type:



Required license or certification:

Valid Drivers License


Required education:




General Security offers a competitive salary and benefits package, which include options of medical, dental, life, disability ins, Aflac., and a 401(K) plan. Company vehicle for transportation to and from jobsites or office will be provided as well as company cell phone.


Collections Specialist

Collections Specialist

Long Island-based security alarm company is looking for experienced collectors. Alarm experience is helpful, but not necessary. Some evening and weekend hours required. Full- and part-time positions available. Strong customer service skills required.


Candidate must be able to perform the following tasks:
  • The duties of a Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department
  • Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts.
  • Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
  • Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.
  • Accountable for reducing delinquency of assigned accounts.
  • Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
  • Must communicate & follow up effectively with other departments regarding customer accounts on a timely basis.
  • Establish and maintain effective and cooperative working relationships with dealers and sales.


Essential Functions:
  • Regular reporting to direct supervisor.
  • Regular Customer Delinquency notices
  • Processing monthly credit memos and the appropriate reporting
  • High volume phone calls to assigned delinquent customers.
  • Manage customers on the hold report
  • Reconcile customer disputes as they pertain to payment of outstanding balances that are due.
  • Provide excellent & considerate customer service.
  • Participate in team planning meetings.
  • Meet defined department goals and activity metrics.



This is an hourly position with rate to be based on experience. Please include minimum acceptable hourly rate in your correspondence; replies without such information will not be acknowledged.

Service Technicians

Service Technicians

The Residential Service Technician is a troubleshooter and service expert who is responsible for alleviating problems and issues the customer may have regarding a security system. The Residential Service Technician satisfies customers in a professional manner.


  • Locate and alleviate trouble with damaged equipment or wiring.
  • Install new equipment, repair or replace inoperative equipment and test for operation.
  • Prepare trouble order forms to report temporary repairs.
  • Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.
  • Understand security, Video and access systems


Education / Work Experience Required:
  • High school diploma or equivalent, technical trade school a plus.
  • Minimum 2 years experience installing and inspecting/repairing ADT or comparable product line.


Core Competencies:
  • Excellent communication skills.
  • Valid driver’s license required.

Customer Service Professionals

Customer Service Professionals

Central Long Island Office

If interested, please email your cover letter and resume to:


  • Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
  • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
  • Update customer information in the customer service database during and after each call
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
  • Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers


  • Customer/Client Focus.
  • Problem Solving/Analysis.
  • Time Management.
  • Communication Proficiency
  • Attentive listening skills
  • Teamwork Orientation.
  • Technical Capacity


Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.


  • Medical and dental benefits
  • Paid vacation and holidays
  • Casual neat dress code
  • Competitive salary

Email your cover letter and resume to:

Submit Your Application